I pay for QuickBooks Self-Employed Tax Bundle and I am being charged to file my taxes

I see that this has been bothering you for quite some time, @Shopper. No worries, I've got you covered. I'll be sharing information about the reason why you are being charged $288 when filing taxes using the QBSE Tax bundle.

Please know that whenever you send data, make sure to direct it to TurboTax Self-Employed or TurboTax Live Self-Employed. Additionally, both of your accounts must use the same sign-in information to avoid the system from seeing it as separate subscription. If this was not followed, this could be the reason why you are being charged $288.

Considering that, I recommend contacting the Phone support team to help check your account status as well as the sign-in information of your accounts. Moreover, they can also find where you sent the tax data. Then, provide the steps you will need to take to resolve the issue with the sudden charge you see.

Here's how:

1. Go to the Help icon.
   
2. Click Contact Us below.
   
3. Enter a brief description of your concern. Then, Continue.
4. Choose either Chat or Callback.

You can see the available support hours below: 

• Monday to Friday - 6 AM to 6 PM PT

• Saturday - 6 AM to 3 PM PT

• Sunday - closed

I want to make sure that you are updated on the reason for the charges in your account, because I understand that credibility is valuable. If you have additional questions or clarifications, you can leave a comment below.