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September 28, 2020
Question

I was just looking at sales reports for the past few weeks, and large chunks of data are missing. For instance, none of the labor services we charged appear. What's up?

  • September 28, 2020
  • 1 reply
  • 5 views
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1 reply

Tori B
QuickBooks Team
September 28, 2020

Good morning, @sanitycheck

 

Thanks for reaching out to us here in the Community. 

 

I recommend clearing the cache from your web browser. Web browsers collect cache (cookies) to save time when loading repetitive data and images. Over time, these files can become outdated and corrupted, causing issues like the one with your reports not showing all the data. I've included links below that contain the steps to clearing the cache below. 

 

Please let me know if you have any questions or concerns. You can reach out to the Community at any time. Take care!