intuit support, Our kiosk account keeps saying you do not have access to the Kiosk account. This issue keeps happening 3-5 times a week. I am using Chrome.

Let's troubleshoot your browser to ensure you can access your kiosk account seamlessly, hamakhlooq.

Since there are certain days you can use your kiosk account without any issues, let's clear your browser's cache. Once this data gets outdated, it causes unexpected behaviors, including the error you receive.

If it doesn't work, consider using Firefox or Safari to isolate problems specific to the current one you're using.

After completing the troubleshooting mentioned, I recommend contacting our Live QuickBooks Time Support team if the issue persists. With the right tools and expertise, they will thoroughly examine its root cause and provide the most relevant fix.

Here's how:

1. Click (?) Help, then Product Help.
2. Select Contact US and enter your concern in the designated box to Continue.
3. Choose Chat with us or Have us call you.

As you initiate the process above, make sure to observe their support hours for convenience.

Additionally, explore this material whenever you need guidance on generating data about employees' hours and expenses: Run payroll reports.

We're always committed to ensuring you make the most of QuickBooks Time. If other questions regarding the kiosk arise, don't hesitate to notify us in the Community. We're here to lend a hand!