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August 15, 2025
Question

is there a problem with quickbooks online today? I have big chunks missing from Aug 11-14

  • August 15, 2025
  • 1 reply
  • 15 views
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1 reply

Level 8
August 15, 2025

There are no ongoing outages in QuickBooks Online today, @angelaj470. Missing large chunks of data from a specific period is often caused by filters being applied or data that needs to be manually retrieved.
 

If you're referring to a missing set of bank transactions in the Pending or For Review tab, let's first check whether the filters are set to All dates and All transactions.

 

Once the filters are correctly set and the data is still missing, you can manually load the transactions into QuickBooks Online (QBO) by clicking the Update button in the Bank transactions window. Here's how:
 

  1. Navigate to the My Apps menu.
  2. Select Accounting and go to Bank transactions.
  3. Click the Update button.

 

However, if you're dealing with a different issue, I recommend using the Audit log to review whether the data you're looking for, from August 11 to 14, has been deleted. This way, you can re-enter them manually using the details from the Audit log.

 

To enhance your QuickBooks experience, our QuickBooks Live Expert Assisted team is here to help with bookkeeping, navigation, and all your business needs.

 

Feel free to reach out if you need further assistance with QuickBooks.