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July 16, 2025
Question

logging in

  • July 16, 2025
  • 1 reply
  • 3 views

anyone else unable to login via their macbook with safari or chrome? on chrome i can reach the login page but then i get http status 400 - bad request 

1 reply

QuickBooks Team
July 16, 2025

The HTTPS Status 400 Bad Request error occurs when the server can't process the request due to corrupted browser data, Kathryn. To resolve this, let's perform the troubleshooting steps below.

 

First, confirm that the URL you’re using to log in to your QuickBooks Self-Employed (QBSE) account is correct. If the URL is accurate, I recommend clearing your browser’s cache and removing any temporary files that might be causing the error. However, please avoid clearing your cookies, as they are important for storing user information.

 

You can also utilize other supported browsers that work properly with QuickBooks products.

 

If you have other concerns, please let us know by replying to this thread. We'll be glad to answer them.