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May 3, 2021
Question

My accountant moved QB back to me and i paid for the subscription billing. How do i delete her as a user and myself as the primary? i tried and it won't let me

  • May 3, 2021
  • 1 reply
  • 5 views
how do I change user?

1 reply

JessT
Moderator
May 3, 2021

Hi Julia,

 

You can ask your accountant to make you the Primary admin. Then, you can remove them as a user of the account. If they're not able to do it due to some conflicts, you can send us a request to be the primary admin or contact. We should also see on our side that the accountant moved the billing to you.

 

You can always go back to this thread if you have other questions in mind.