Personal Information stored in QB

Forum|Forum|4 years ago
January 31, 2022
3 replies
24 views

My vendors do not want their personal information stored on QB website, how can I remove this information?

Candice14

Level 8

Hey there, @Cherokee Flyers.

Thanks for coming here with your question about your vendors personal information. It's great to see a new face here in the Community.

To clarify, can you provide the direct location of the vendors information so that I give you the best solution to delete this information so it won't show in QuickBooks Online.

It's my priority that we get this squared away for you. I'll be waiting for your response!

Cherokee Flyers Author

Thanks, and I stand corrected. It's actually the Contractors personal information in Payroll, Contractors. It will not let me save after I try to delete their SS#'s or addresses. Thank you!

ChristineJoieR

QuickBooks Team

Thank you for your quick response, @cp225149 Flyers. I can help you with your vendor’s personal information in QuickBooks Online.

The solution to deleting some of your vendor’s information is by heading to the vendor’s page.

Here’s how to do it:

Go to Expenses and select Vendors.
Hover your mouse on your Vendor’s Name then click.

3. Click Edit on the right side.

Choose the information you want to delete and click Save.

Deleting the Social Security Number (SSN) is unavailable since it's required to identify that a vendor is a taxpayer.

If the issue persists, you can also perform basic troubleshooting to resolve browser issue.

In addition, I have this article that will give you some information about verifying an employee’s Social Security Number.

Should you need further assistance, just leave a comment below. I'll be around to help.

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