Please fix the app, it has tones of connection issues. Im part of the group of people waiting for a fix to mobile app. Ready to find a new software and company up to you!

We understand your frustration and assure you we're taking your concerns seriously, aquariumservices. We understand the inconvenience you've experienced due to the connection issues with our mobile app. To help us better understand and resolve your situation, I'd like to gather additional information and walk you through some troubleshooting steps.

Let's begin by identifying the exact nature of the connection problems you're experiencing. Could you please provide more details about when and how these issues occur?

Sometimes, unusual behaviors like this have caused data damage or stored cached files in your QuickBooks app. To address this, let's reset the app data to refresh your device and restore it to its default state. Please follow these troubleshooting steps:

For iOS

1. Tap Settings, then locate General.
2. Select iPhone Storage, then click the QuickBooks Online app.
3. Press Offload App.

For Android

1. Go to Menu ☰, then tap More Options ⋮.
2. Select Settings, then Refresh Data.
3. Tap YES to confirm.

Once refreshed, restart your mobile phone and check if the issue persists. If it does, you can try uninstalling and reinstalling the QuickBooks mobile app.

Please ensure you have a stable internet connection, as it's essential for the app's performance. Additionally, ensure the software is updated to the latest version to take advantage of the newest security patches and bug fixes. These updates will enhance the overall program performance.

For further assistance, I've attached a helpful article that walks you through resolving typical problems in the mobile app: Fix common errors in the QuickBooks Online mobile app for Android.

Thank you for your patience and cooperation while performing these troubleshooting steps. Please don't hesitate to reach out if you experience any further problems or questions. We're here to support you and ensure your experience with our app improves.