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August 22, 2025
Question

Problem loading Office assets in spreadsheet sync with Excel?

  • August 22, 2025
  • 1 reply
  • 2 views

anyone have a problem with 'loading Office assets' using spreadsheet sync with Excel?

1 reply

August 22, 2025

Hello there, Jim.

 

You are required to use the Office 365 edition of Excel to use Spreadsheet Sync and log in as an admin user in your QuickBooks Online Advanced, Jim.

 

Spreadsheet Sync won't load properly in Excel if your computer's default browser is Internet Explorer 11. To fix this, you'll need to upgrade to Microsoft Edge first by installing the required file. Once done, you'll be all set with Spreadsheet Sync.

 

You can also refer to this link for additional troubleshooting steps in resolving your Spreadsheet Sync issue: Spreadsheet Sync troubleshooting.

 

Ready to simplify bookkeeping and focus on growing your business? With QuickBooks Live Expert Assisted, our professional bookkeepers handle the details, turning financial chaos into clarity so you can thrive.

 

If you have additional questions about Spreadsheet sync or any related concerns in QBO, don't hesitate to reply to this post.

August 25, 2025

It has been working for a year. It just stopped working 08/22/25. What changed?