QBO Online Advanced Daily Backups not happening

Forum|Forum|9 months ago
October 1, 2025
1 reply
2 views

We have QBO Advanced, and we are not getting daily backups. We get one, sometimes two backups a month, sometimes none.

How can I find out why we are not getting daily backups?
I tried support, the person took 10 minutes just to look up what a backup was, then another 10 minutes (I'm NOT kidding... it was literally a 20 minute call) to tell me backups were already enabled so we're fine... But I'm still not getting daily backups.

How do I solve this?

QuickBooks Online Advanced

cody_a

Community Manager

@SteelerNights We understand how challenging it is when your backups aren't working as expected, and we're here to help. We've brought your issue to the attention of our Next Level Help team, who will carefully review your Community comments and support history to get the full picture. You can expect to hear from one of our experts soon with the next steps to get this resolved.

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