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T
tdignan
November 19, 2025
Question

Quick Books Desktop pro plus 2024 unstable running on parallels view with windows 11 pro

  • November 19, 2025
  • 1 reply
  • 16 views

I'm running Quick Books Desktop Plus Pro 2024 on Parallels with Windows 11 Professional. This is running on my Mac Laptop with M2 Max chip with OS Sequoia 15.7.2. 

Latest update Quick Books in unstable.....

After Uninstalling QB and doing a clean install of QB

I open QB and do not select a file.  I get to the updates and get updates.  Starting with update notice that appears after the update has completed.  I get a dialog box with just a ok button and no text.  I restart my VM, relaunch QB, it goes through the updating QuickBooks......  I restart my VM again.  I open QB, the first window QB opens with the logo, display's weird, it grabs a piece of my desktop as background to the logo in a square.  I open an existing file and restore from a backup.  The file opens, I enter the password... The File opens up. I close the file and QB quits. I open QB again and it starts to open but need gets to the opening logo. It just becomes non responsive. Then I have to use task manager to close the app and start all over again. Sometimes the file will open again. The furthest I have gotten is installing the payroll updates and then QB crashes.

Things I have tried.

All QB hub tools.
QB file tool.
I created a new VM and have installed windows 11 and clean install of QB.
That has not worked.
I have spent 30 hrs trying to get this to work.
Please Help

1 reply

SIAB
SIAB
Level 2
November 19, 2025

This issue has been known about for weeks, and they haven't bothered to fix it. Support argues that they only recommend running QB Desktop Pro Plus and Premier Plus natively on PC. If you're running QB for a single user, I recommend my clients use the QB Desktop Mac 2024 trial version for a while as a workaround.

R
Rea_M
Level 10
November 19, 2025

We appreciate the time and effort you’ve dedicated to troubleshooting this compatibility issue with QuickBooks Desktop (QBDT) running in a virtualized environment on Parallels, tdignan. To help you further investigate and resolve this, we recommend contacting our Live Support team.

 

Fixing this issue needs some advanced tools and troubleshooting, which our experts are fully equipped with to help get QBDT running smoothly on your setup. Here’s how you can reach out to them:

 

  1. Open QuickBooks Desktop.
  2. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
  3. Use the Search questions, keywords, or topics field to enter your question. You’ll get a list of related articles.
  4. If you don’t get the answers you need, select Contact Us in the Help window.
  5. Choose between getting a callback or chatting with us.

 

If you're unable to open QBDT on your computer, you can reach out to our support team directly through alternative methods outside the software.

 

 

Please let us know if you have any other concerns with QBDT. We’re here to help.

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