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New Member
July 5, 2026
Question

Stolen Money from Quickbooks Employee

  • July 5, 2026
  • 1 reply
  • 52 views

On 7/3/26 I was having some issues with my card getting declined while shopping. I called the number on my card and spoke to a number of people between QB and GD over a course of 5 calls in which most I had been hung up on. When speaking with the different reps, I was assured that my card would not decline anymore but it continued to do so. One rep said that he would escalate it and I would receive a call. So NOT to my surprise, I received that call from the same number on the back of my card. Thinking I could “trust” said company- I answered. This person recanted the entire issue from the day before- asked me to verify my info per usual and then proceeded to “work on my behalf” to rectify this issue. Eric the name given, then said he needed to verify me one last time and send me a code to the number on file-- He did, and thinking again this was a reputable employee and knowing that some companies do send codes for verification gave him said code- that also registered as intuit on my phone. After such a pleasant and trust gaining conversation- I hung up, only to realize that this rep had transferred $5075.00 out of my account to account ending in .

I need my money returned immediately- It is ridiculous that not even the fraud department is open on the weekends. A police report has been filed and I will take it to the Fed level if I am not reimbursed immediately.

1 reply

Moderator
July 6, 2026

@NotrustinQB 


I see exactly how serious this is, and I’m here to make sure we get this investigated properly.

I’ve forwarded your account details directly to our Next Level Help team. They’ll be actively reviewing your Community comments and full support history so they can look into the full scope of what happened here without making you repeat your story.

An expert from that team will contact you within 1–2 business days with the next steps.