Question

Venmo is not linking

Forum|Forum|2 years ago
January 9, 2024
14 replies
82 views

My venmo is not linking - I have reached out to support several times but no resolution. Is anyone else having this problem. It did work part of the year. I know the sign in info is correct.

QuickBooks Online

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J

jennyundercofler

Currently the error is "106" that QB can connect to Venmo but can't find the right kind of account.

J

Jovelyn_M

QuickBooks Team

I understand how important it is for your business to connect with Venmo, Jenny. Allow me to guide you to the appropriate support team that can assist in resolving this issue.

Before we proceed, please note that Error 106 typically occurs when QuickBooks is unable to locate your account. This can happen if the account has been closed or due to issues with your credentials, security settings, or server connections.

To ensure a more thorough investigation, I recommend reaching out to our Live Support team. They have the tools and can privately access your account to identify the root cause and assist you in resolving the issue with linking your Venmo account.

Here’s how you can connect with them:

Open the Help panel.
Select the Search tab, and type in keywords like "contact support" for guidance.
Click Contact Us.
Choose either Chat or Callback to connect with an expert.

Our support team is available Monday to Friday from 6 AM to 6 PM PT, and Saturday from 6 AM to 3 PM PT.

If you have any additional questions, feel free to share them in the comments section below. We’re here to help!

J

jennyundercofler

Thanks, I appreciate you writing back. However, nothing at all has changed with my Venmo account - it is still open, in good standing, and functioning just fine. This is the third time I have had a sudden, unannounced, prolonged outage between Venmo and Quickbooks. The first time, I spent hours on the phone with your time, an investigation was launched, and no one ever followed up. I'm not going to waste my time again, this is a problem with the Quickbooks product. To be honest, I need to spend that time finding a better product for my business needs - this is the third time in two years.

J

jenmonroe726

Having this problem linking Venmo (error 102) when it stopped syncing in November. Have been in touch with QB and they said they can't do anything for now but assured me they're "working very hard to fix it." As this and other threads show, it's a known issue that's been going on for a long time and affecting lots of users.

They gave me a 50% discount on the next three months of my subscription--if you're having the same issue you should call and ask for the same, or more. (I honestly don't think affected users should be paying any subscription fees at all until the issue is resolved, since we're not getting the product we paid for.)

The entire reason my business uses QB is to sync, track, and categorize expenses, so without this function QB has become effectively pointless, especially with 1099s due at the end of the month and then tax season after that. They're obviously not taking it seriously given how long it's been going on, but maybe if enough people ask for discounts or refunds, or threaten to unsubscribe all together, they'll fix it. Quickbooks subscriptions are not cheap and it's bizarre that they've let this ride for so long.

D

dadair6

My Venmo stopped linking on January 8th, 2026. This is very frustrating, it's the second or third time it's happened in the past year or so. QBO, is there any progress made?

R

RheaMaeH

QuickBooks Team

I appreciate you for bringing this to our attention, Dadair6.

Ensuring a smooth and consistent connection between your Venmo account and QuickBooks Online is essential. I’ll direct you to our live support team, who can provide personalized assistance and the latest updates on this matter.

They are equipped with the tools and expertise to thoroughly review your situation, identify the cause of the recurring issue, and guide you through the steps to resolve it effectively.

Here's how you can reach them:

Log in to your QBO account via a web browser.
Go to the (?) Help icon in the upper right corner.
Select the Search tab and search for questions or keywords.
Click Contact Us.
Hit Chat with us or Have us call you to start a conversation with our support expert.

To ensure timely assistance, please check our support hours: Get help with QuickBooks products and services.

If you have any follow-up questions, feel free to leave a comment below.

T

tannerjryan

Why do my comments keep disappearing? THIS ISSUE IS YEARS OLD WITH MULTIPLE USERS REPORTING THE SAME PROBLEM. Fix it yourselves, stop sending AI replies that we should waste our time with your customer support. I have and nothing was fixed. Absolutely infuriating.

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nhhandyman

I'll add to this craziness.

I tried three or four times trying to initial connect my venmo account to quickbooks - each time it failed with the 102 error.

After that - at least once a day I get an Venmo email saying someone is trying to access my account (sign-in attempt) - I'm assuming its quickbooks - but....

A

Anonymous

Hello there, nhhandyman.

It’s tough when multiple attempts don’t work as expected. Let me help you fix the connection and address the emails.

Error 102 with Venmo indicates a connection issue between QuickBooks Online (QBO) and your financial institution. The repeated sign-in emails you're receiving are likely due to QBO's automated attempts to reestablish the connection.

For further assistance, I encourage you to connect with our Live Support team. They have the tools to investigate this further, securely access your account, and help resolve the Venmo linking issue.

Here’s how to contact them:

Open the Help panel in QBO.
Go to the Search tab, and enter keywords like "contact support" for instructions.
Select Contact Us.
Choose either Chat or Callback to connect with an expert.

To determine the best time to call, please refer to support hours.

If you have additional questions or concerns, feel free to reply to this message. We're always here to assist you.

M

MK85

I'm having the same issue. Venmo has not updated on QuickBooks since January 6, 2026. I have deleted the cache, opened a private window, and even disconnected the Venmo account. Now, I cannot reconnect the account. This is very frustrating.

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