What should i do if late payment fees arent being applied

Since this issue persists, @morlapropertymaintenance, I suggest contacting our live support team for further assistance.

Here's how:

1. Access your QuickBooks Online account.
2. Tap the Help icon in your company to display the support window.
3. You can utilize the QB Assistant by typing in your question or topic, which will provide options to help you obtain answers. Alternatively, you can use the Search tab to enter a keyword or topic of interest.
4. If you can’t find the answers to your questions, click on Contact Us to connect with an expert who can assist you further.
5. On the 'How would you like to connect with us?' page, choose how you want to reach our team. You can either select 'Have us call you' or opt for 'Chat with us'

Please also keep their support hours in mind for your convenience when connecting with the right expert.

I'll also add this article to guide you in receiving and recording invoice payments: Record invoice payments.

Moreover, check out this article for your reference on customizing your sales forms in QBO: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Return to this post if you have other concerns about adding late fees to your invoices in QuickBooks Online. The Community is always here to help.