They have to use the password tied to their Intuit account to finish the invite process, @CherylR1. They can create one if they don't have one yet. I'm here to provide guidance to get this done.
To do so, they can select the Create an account link in the Accept Invite page. Once done, they can now proceed in completing the steps to finish the invite.
I'm always willing to provide further assistance if you have other questions about managing user invites. The Community is open 24/7 so feel free to post again here. Keep safe.
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