Why can't I access my self employed intuit app? I updated my billing info and paid my subscription while on the phone with tech support. It is still not letting me login.

Hi there, @ohmygemini.
 
Thank you for providing the details on how you paid your subscription. Let’s check if this is a browser-related issue that blocks you from accessing your account. I’d be glad to assist you through the steps on how to troubleshoot your browser.
 

1. Use a private browser to connect to QuickBooks Online.

• Safari: Press Command + Shift + N
• Google Chrome: Press CTRL + Shift + N
• Mozilla Firefox: Press CTRL + Shift + P
• Internet Explorer: Press CTRL + Shift + P

     2. If that works, you can proceed to clear the cache of the browser.
 
If you still unable to access your account while using a private browser, an alternative way is to use another browser.
 
You’ll need to contact support if you still experience the same error. So that they can check your account in QBSE and verify what happened why you are still not able to access your account.
 
I can see this article to handy with categorizing and editing transactions in QuickBooks Self-Employed.
 
Let me know if you have any other concerns about your subscription. I’ll be here to help. Take care.