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July 4, 2025
Question

Why is Product or Service not showing in printed invoice?

  • July 4, 2025
  • 1 reply
  • 5 views

When I generate a PDF of an invoice, the Product and Service fields are blank. Is there a fix for this issue, or at least a workaround, to print invoices that contain the Product or Service field?

1 reply

QuickBooks Team
July 4, 2025

Let's perform some troubleshooting steps to determine if this is a browser-related issue, bill192.

 

Start by clearing your browser's cache to refresh your system. This removes outdated files that can cause issues. Next, ensure to use a supported browser for optimal performance with QuickBooks. Then, reprint your invoice.

 

If the issue persists, contact our Live Support Team. Our representatives are ready to securely review your account and assist you with the next steps. You can reach them through your QuickBooks software. Check out the image below for visual reference. 

 

Lastly, you can manually export your data in QuickBooks Self-Employed for future reference.

 

If you have further questions about managing your invoices, comment below.