Hi there, @earthenescapes. You'll want to use an expense account as the income account of your shipping item to post its income to your gross sales. Go to Sales. Select Product and Services. Find your shipping item. Under ACTION, select Edit. On the Income account menu, select your preferred expense account. Click Save and close.I'm adding a reference here about grouping your products and services into different categories for more organized data when you run reports. Let me know if you need anything else. Thanks!

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earthenescapes

Question

Why is shipping not included in gross sales? On my profit and loss sheet it lists it as part of gross income but it is subtracted from the gross income when it shouldn't

Forum|Forum|6 years ago
March 11, 2020
1 reply
4 views

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QuickBooks Online

JonpriL

Level 9

Hi there, @earthenescapes.

You'll want to use an expense account as the income account of your shipping item to post its income to your gross sales.

Go to Sales.
Select Product and Services.
Find your shipping item.
Under ACTION, select Edit.
On the Income account menu, select your preferred expense account.
Click Save and close.

I'm adding a reference here about grouping your products and services into different categories for more organized data when you run reports.

Let me know if you need anything else. Thanks!

earthenescapesAuthor

When new transactions are uploaded they are not broken down by individual products. It's a lump sum that is transferred. I'm not sure I understand how to do this.

Tori B

QuickBooks Team

Thanks for following up with us, @earthenescapes.

To best assist, are you meaning when you bring your bank transactions in they are coming in as a lump sum instead of individual transactions? Do you mind providing a screenshot for a visual reference?

When bringing in bank transactions as a lump sum, you'd need to record these transactions first manually into QuickBooks then match them to the bank transactions using the radio button. Below I've included the steps on how you can do this to the already recorded transactions in QuickBooks.

Click the transaction to expand the view of it.
Look over the Records found.
Review the Deposit to field on the forms then select Match.

You can check out: Match and categorize bank transactions in QuickBooks Online for more details about matching your bank transactions to already recorded transactions in QuickBooks.

I'll be sure to keep a lookout for your response. Please let me know if you have further questions or concerns. Take care and enjoy the day!

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