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March 10, 2026
Question

Why was I just charged $115 NINE times?

  • March 10, 2026
  • 1 reply
  • 10 views

We were just charged $115 nine times totaling $1,035. Please refund all but 1 of those charges right away. We don’t subscribe to QuickBooks payroll. 

1 reply

QuickBooks Team
March 10, 2026

Hi there, @HfPCO. I understand how alarming it is to see multiple unexpected charges on your account. To resolve this quickly, please contact our Live Support team. They have the specialized tools to review your account, investigate these charges, and process any necessary refunds for you.

 

Here's how to reach them:

 

  1. Sign in to your account and click the (?) Help menu on top of your screen.
  2. Select the Search tab, then type "Refund Request."
  3. Click Contact Us.
  4. Choose between Chat or Callback to connect with our support.

 

Please check our support hours to ensure timely assistance. 

 

Feel free to click the Reply button below if you have other questions about QuickBooks.