I have been trying to connect to Standard bank to set up my QB account but have received a "Bank Connection Down" message for over a week. any suggestions?

Hi carrollcbolling-!

I understand that you need to link your Standard Bank account to QuickBooks Online. Let me assist you.

I checked our records and found that this issue has been reported already and our team is now fixing it. I suggest you reach out to our Support Team so they can add your details to the investigation. That way, you'll receive updates about this issue:

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "Standard Bank: Bank Connection Down".
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose a way to connect with them.

In the meantime, you can manually upload the transactions. All you need is a supported file that you can import to QuickBooks Online.

Once done, you can match and categorise the imported transactions. Then, reconcile them.

Keep on posting here if you need anything else. Take care!