Thanks for sharing the details, @Marion3. You’ll need to undo your July reconciliation period to get this sorted out. I’d recommend inviting your accountant to your company and let them undo the reconciliation for July. QuickBooks Online Accountant (QBOS) user has a special reconciliation tool to help their client's undo the reconciliation easily. Let me show you how: Go to the Gear icon and select Manage Users.Select the Accounting firms tab, and click the Invite button.Enter your accountant's information, then Click Save.Then let your accountant undo the entire reconciliation for you.Let me also add this article that you can read and guide you in reconciling your accounts accurately: Reconcile an account in QuickBooks Online. You can always get back to me if there’s anything else you need help in reconciling your accounts. Leave a reply below and I’ll get back to you as soon as possible. Take care.

Question

I reconciled the month of July in error. I've changed all the 'R' to blank in the register but the reconciliation has not gone. I need to start July again.

Forum|Forum|5 years ago
October 7, 2020
1 reply
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QuickBooks Online

JasroV

Level 8

Thanks for sharing the details, @Marion3.

You’ll need to undo your July reconciliation period to get this sorted out. I’d recommend inviting your accountant to your company and let them undo the reconciliation for July. QuickBooks Online Accountant (QBOS) user has a special reconciliation tool to help their client's undo the reconciliation easily. Let me show you how:

Go to the Gear icon and select Manage Users.
Select the Accounting firms tab, and click the Invite button.
Enter your accountant's information, then Click Save.
Then let your accountant undo the entire reconciliation for you.

Let me also add this article that you can read and guide you in reconciling your accounts accurately: Reconcile an account in QuickBooks Online.

You can always get back to me if there’s anything else you need help in reconciling your accounts. Leave a reply below and I’ll get back to you as soon as possible. Take care.

M

Marion3Author

Thank you for your reply. My accountant uses Pastel and doesn't know Quickbooks and unable to help.

Is there any way I can do this myself?

C

Charies_M

Level 9

Thanks for checking this with us, Marion3.

The undo reconciliation feature is exclusive only in QuickBooks Online Accountant. If you're not using this, you'll need to manually edit the transactions within the register to undo the reconciliation. Also, you can do this process all by yourself. Let me show you how:

Go to the Accounting menu. Then select Chart of Accounts.
Find the account and select Account history or View register.
Select the transaction you want to unreconciled.
Click the box with "R" and keep clicking it until the box is blank. This removes the transaction from the reconciliation.
Select Save.

Feel free to read through this article for the entire process on how to undo reconciliation: Undo and remove transactions from reconciliations in QuickBooks Online.

In addition to that, you can have these links about the reconciliation process in QBO:

If you run into any issues with reconciling, here's a guide for instructions on how to fix it: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.

In case you'd like to run some financial reports like Profit and Loss or Balance Sheet, you can click the links provided.

Lastly, to ensure your books are accurate and to avoid issues when fixing errors in reconciliation, you'll want to double-check it with a professional. If you don't have an accountant, you can find one by clicking on this article: Find an accountant.

The Community is always open if you have other questions. I'll be around to help. Have a good one.

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