Can anyone tell me why Santander business doesn’t show on quickbooks. If it picks up my Santander personal account but not business which is on separate app

Thank you for sharing your concern here in the Community about showing your Santander business account in QuickBooks. Let's work together to get to the bottom of this issue.

First off, may I know if you received any error messages?

If you encounter a bank error, you can follow the steps in this article. On the other hand, if you're referring to your linked account in QBO, one possible reason is that the business account isn't supported.

Additionally, when finding your bank, please check the following to avoid any issues:

• Verify the spelling. Make sure the spelling is exactly as it appears on your bank's website.
• Use very specific names to search for your bank. If you still can't find anything, try broader names like "Citi."
• Enter your bank's URL into the search. For example, search for "hsbc.com." for HSBC.
• Search for the name of the issuing bank, meaning the bank that issued your bank card. You can find the issuing bank's name on the back of your card."Chase," "HSBC," or "Bank of America" should work, but "Visa" may be too generic.

Moreover, if you want to categorize your transactions now, you can also manually upload them to the program. Please note that the bank feed will download these transactions once the connection resumes its normal operation.

Keep me updated if you have any other questions or concerns regarding banking. I will ensure to respond promptly. Take care!