Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
May 24, 2024
Question

Has anyone had a glitch when scrolling to reconcile. The scroll is jumping past some of the entries and I can't select them

  • May 24, 2024
  • 1 reply
  • 1 view
Glitch when scrolling

1 reply

Level 13
May 24, 2024

Hello and welcome to the Community, tgilmartinward

 

We don't currently have any reported issues with the reconcile feature in QuickBooks Online. To check for any browser-related issues that may be causing this, please clear the cache and Intuit-specific cookies on your web browser.

 

QuickBooks Online uses browser cache and cookies to run faster, but sometimes these can also block web pages from loading or performing as expected. If you continue to experience the issue, please get back in touch below.


Thanks for reaching out to Intuit Support on the QuickBooks Community. Have a great day ahead!