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September 11, 2025
Question

Hi, I am trying to link my Monzo business account to quickbooks and it keeps saying "payment details incorrect" but they not. What else can I try please?

  • September 11, 2025
  • 1 reply
  • 3 views
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1 reply

JoesemM
QuickBooks Team
September 11, 2025
You can log in to your QuickBooks Online (QBO) account using either your web or mobile browser to link your account, mypartyinabox.

 

Before doing so, I recommend checking your bank's website as an initial troubleshooting step. Occasionally, banks experience service interruptions or may require additional verification, which can prevent QuickBooks from connecting seamlessly.

 
Here’s what to do next:
 
  1. After verifying your bank's website, log in to your QBO account through your web or mobile browser.
  2. Use this link to access your account: qbo.intuit.com.
  3. Make sure to manually enter your login credentials instead of copying, pasting, or using saved credentials.

 

For more details about connecting your bank, see this article: Connect your bank or credit card to QuickBooks.

 

In the meantime, you can manually upload your bank transactions into QuickBooks Online (QBO) by importing them using a CSV file.  For a step-by-step guide, refer to this article:  Manually upload transactions into QuickBooks Online.

 

If you have any other concerns, please let me know. I'm here to help.