HOW DO I RECONCILE NOW WITHOUT ADDING MY BANK ACCOUNT .THE SYATEM APPEARS TO HAVE CHANGED

Hi 2000395067,

There hasn't been a change in the reconciliation process. You can still select an account. Even the steps in the knowledge-based article haven't changed: Reconcile an account in QuickBooks Online.

You can send a screenshot, so I can check on my end. In the meantime, you can also do the basic browser troubleshooting steps to see if this behavior is just caused by random browser issues.

We can start by signing in to QBO using a private browser. This prevents the webpages from reusing cached data that may have been corrupted, misconfigured, or outdated, and is causing the usual appearance in the system. Here are the keyboard shortcuts:

Google Chrome:

• Windows: Press Ctrl + Shift + N
• Mac: Press Command + Shift + N

Mozilla Firefox:

• Windows: Press Ctrl + Shift + P
• Mac: Press Command + Shift + P

Microsoft Edge:

• Windows: Press Ctrl + Shift + P

Safari:

• Mac: Press Command + Shift + N

If everything works well while browsing privately, you can go back to your regular browser and clear the cache. If not, please use a different browser to isolate the case.

Let me know how the instructions work for you. Please don't forget to add a screenshot if you still need further assistance. I'm just right here to help.