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A
accounts-rjwreso
July 3, 2023
Solved

How to match credit card transactions that have come through on bank feed when the refunds a greater than the sales?

  • July 3, 2023
  • 1 reply
  • 1 view
No text available
Best answer by Ashleigh1

Can you check that the date and account are the same for it find the match, you may also contact our Live Support team and set up a screenshare with the agent on the phone to look into this more with you. For more information on how to contact them, please click this link: How to get help with QuickBooks.   

 

1 reply

A
Ashleigh1
Level 14
July 3, 2023

Hello Accounts-rjwreso, thanks for posting on the Community page, you can click on find match and then at the bottom you can click resolve the difference on it. 

    A
    accounts-rjwresoAuthor
    July 3, 2023

    when i click match it only comes up with expense bills not the invoices to match and the credit notes

    A
    Ashleigh1Answer
    Level 14
    July 3, 2023

    Can you check that the date and account are the same for it find the match, you may also contact our Live Support team and set up a screenshare with the agent on the phone to look into this more with you. For more information on how to contact them, please click this link: How to get help with QuickBooks.   

     

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