Hi RadiomanUK, thanks for posting on the Community today. We've put together a guide with tips on how to reconcile your account in QuickBooks Online which may help.
If you need further guidance, you can reach 1-1 support through by selecting the Help icon in QuickBooks. Our support line is open 8 AM to 7 PM, Monday to Friday, . We also have live messaging available 8.00 AM - 10.00 PM Monday to Friday, 8.00 AM - 6.00 PM Saturday & Sunday.
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