I keep trying to link up my bank account after the connection expired. when it goes to my bank, after I've authorised the connection, it sends me back to quickbooks and I just get a buffering symbol. please can you help?

Hello there, studiosupernatur.

I've got your back to ensure that you're able to link your bank account.

To start with, try creating invoices on a private window. It is the safest place to identify browser-related concerns. You can use these keyboard keys to open one:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N 

If it works, you can go back to a regular browser and clear its cache. Clearing cache fixes certain problems, like loading or formatting issues on sites. It also helps pages to load faster.

You can also use a different supported browser as an alternative way.  

In addition to, can you tell me the name of the bank you're trying to connect? So, I can check on my end for any ongoing investigation about it.

I've also added this article as a guide in connecting bank account: Open Banking FAQs.

Let me know if these steps were able to help resolve the issue. I want to ensure that this gets resolved. Keep safe!