Hello Tina, Is the supplier you accidentally paid one of your existing suppliers in QB? You can follow these steps and then match them in the banking section.
Go to the '+' icon then select Supplier Credit.
Choose the correct date, supplier, and amount with the VAT (if required).
Next, go to the '+' icon and create a Bank deposit, this is for the account (Bank) the refund has gone into.
Select the amount, date, and supplier on the deposit. Making sure the line item is for the Creditors account making sure to choose No VAT.
Now go to the supplier the refund is from and select new transaction - cheque and add the deposit and credit from the right-hand side menu
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.