Banking

Student loan box hadn't been ticked in set up. Employee received a bonus that took them over the repayment limit. HMRC notified us that student loan should have been paid. How do I do this through next payroll?

Hello, I keep getting the 'Something went wrong '  message every time I try to link my new HSBC account to the app. Any ideas why?

Hi, I am trying to connect my bank account, although quickbooks is sending a verification code to an old number.My new number is connected to quickbooks, and my bank. I am not sure how to move forward. How can the verification code get sent to the new number?  My bank account is attached to the transaction page, although it wont work for the payments page. Thank you,Sky

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I am STILL unable to re-connect my bank account. I have already been in contact and was left no further forwar. I need this fixed

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When I choose Edit Info, I can only change the end date not the start date?

Hello, I was having issues with my Barclays business so I removed it from my account to add it again, when I have gone to add it to my account again it takes me to my Barclays app but only gives me the option to select one of my personal accounts not my business account? please help?

fixing a beginning balance discerpancy I have redone the deleted expense and checked it has an R in chart of accounts but the balance is still off

Hi all,  Does anyone know why, and/or how to fix this problem?  When I match check transactions from my checking account (US Bank) the check numbers don't save in the Ref. No field on the Bill Payment screen, making it much harder to reconcile the bank statement. Not to mention GAAP disapprove of un-numbered transactions. To be clear, these are checks issued from the bank online bill pay feature, not ones I have manually written and would have entered check numbers. The imported check numbers DO appear on the matching screen under Description, but they don't save anywhere on the record. The bank doesn't assign check numbers until they are cashed and posted to the account. So I can't go and proactively Pay Bills and enter them.The workaround to fix this is super annoying - to match the transaction, then go into the vendor, open the bill payment screen, and enter the check number. 

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Hi I am with the Co-operative bank and over the last year they have introduced two feature sign in where you are sent a code when you do any transaction. Every time I log into QuickBooks I am sent a code from the co-operative bank which I need to input to verify the link. But this is causing missing transactions in my QuickBooks which I am constantly having to import. Is this something that could be looked into as it makes it so much more work to keep up to date? 

When I signed up to quick books I could see I am entitled to a free onboarding session to get things rolling. How do I go about booking it?

In addition, I see that in TB there are 4 currencies(USD, ZMW, ZAR & GBP) while in AP and AR only USD and ZMW

just what screen do i start the entering in thats all

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I've got some transactions that were entered by the last person. It appears they reconciled the transactions, then changed the amount, then voided the transactions prior to deleting them. Next, they re-entered the original transactions, correctly allocating them to each invoice. Needless to say, I have an error showing that is preventing me from reconciling the bank. Any suggestions how to fix this? I've already figured out how to correct each separate stage, I'm just not convinced doing this won't cause further problems as this all relates to the last financial year.

It happens when we try to submit a VAT return. We submit in the usual manor but when connecting to HMRC we recieve a 'blocked' message and then we have to reconnect our ASA with QBs. This is most annoying as only the most senior person at our firm can reconnect the ASA so we are having to interupt their day to resolve the issue before we can continue filing VAT returns. This has only started happening in the last couple of months and as far as I am aware we are doing nothing different.

I would just like to send Birthday wishes to the Co op bank feed error 590. Its one year old today and still not fixed!One whole year has pasted and still QuickBooks cannot fix the CO OP Bank feed! Well done! 

Hi On QBSE my 3 conneceted bank accounts have stopped being visible when you go to view them and refresh. The entries are correctly being imported but the bank names and accounts and balances are not showing, just the message 'something unexpected happened. try again.' Any thoughts? 

Hello, I hired some equipment and £5,025 went out but my request wasn't accepted by the company so £5,025 went back in my account. How do I categorise this so it doesn't affect my financial accounts please? Thanks in advance 

The bank deposited £100 into the bank account and then withdrew the £100 a working day later

Anyone managed to get QB connected to their Cater Allen account getting error 111 and it shows last updated 3 months ago 

Hi CommunityI hope you can help. My accountant ask me to send him a Trial balance report and a Profit & Loss report, I sent the reports but he came back and said some of the accounts that were on the Trial balance report should be in the Profit & loss report and not the TB.Is this correct ? if so how do i move them from Trial balance to Profit and loss report ?Thank you in advance