Banking

I have had to relink my UK bank account but it has missed out entries from October 2020 to April 2021?

When I receive cash payments I show them as going into undeposited funds as I don't get to the bank very often. When I deposit them into my bank , because they are automatically connected it looks like I have received that money twice. How can I transfer the payments from undeposited to deposited without showing dual payments?

Good afternoon.I recently purged all of my data from QBO to start again, and now I am unable to connect to Santander with error 591.If I go to the Banking page and click the link at the bottom that says 'Manage connections' then the entry for "Santander and Cahoot (UK)" is in there with a balance displayed in USD. Shouldn't this list be blank if the company information has been purged?

Hi, wonder if i could get some help or advice with our problem. We have a bank feed set up for our account so transactions are being imported into QB automatically through the live bank feed. Back in November an app was linked to accept payments online. The customer receives a link with the invoice to make the payment online (not via BACS). As soon as the customer pays, the invoice shows as paid and a manual transaction  is being added to the main bank account. This is a problem, because the funds are not really received in the bank account, these funds are still with Stripe. To add extra work to the problem when the funds are transferred Stripe stops a fee .. so the amounts don't really match. Furthermore, the invoice shows as paid .. it's really hard to fish-out which transactions have been duplicated out of the hundreds of transactions going monthly through the bank. Has anyone encounter the same issue or do you have any advise on how to stop this from happe

Hi, I’m trying to connect to Monzo. The box comes up saying all done & I get redirected to this page https://static-fdpwidgets.intuitcdn.net but it’s blank. I check back on the connect bank page & it says looks like you didn’t complete the connection with monzo. I’ve tried several times & am not getting anywhere. Has anyone had this issue & managed to get this sorted out? many thanks

No text available

Hijust after some clarity on the banking screen, what is the difference between ‘bank balance’ and ‘in quickbooks’ balance? at the moment the bank balance says £0 and the ‘in quickbooks’ balance says £1,500? thanks for your help in advance 

Hi I am new to Quickbooks and in the process of setting up , I've added Natwest and Halifax Banks without difficulty , however each time I try to add Nationwide I get the following message (There are currently no eligible accounts for you to use. Help would be much appreciated  

No text available

No text available

No text available

No text available

No text available

No text available

Hi there, I have a problem: I put the incorrect date on a reconciliation (2020 instead of 2021). However, it just happens that there were no transactions in that statement month (so the start and ending balance were the same). Now I am unable to delete the reconciliation because there are no transactions to undo. Can anyone help? I just want to delete that reconciliation and start again.

I'm confused. According to Quickbooks the feed with HSBC Net is available with a caveat that if I get an error message I need to go to HSBC Net to get them to update permissions. When I go to HSBC Net however they say there is no such service and it's only available with Sage and Xero. Is anyone able to use Quickbooks with HSBC Net for automating the feed?

We recently entered into a new Vodafone contract which meant having an admin charge added onto the bill,  the third party who set up the deal said they would refund back to us the value £60 of this charge, which is now sitting in my Banking as a receipt.   I did originally have to send an Invoice to them for the refund but don't want this in QBOvery new to QBO  to not got any idea where to ""put it""need some help please :-)

No text available

New to the community, thanks in advance for any help you can offer. Can anyone explain how the integrated online invoice payments (via PayPal) is meant to work in the QBO back-end? A customer has just paid an invoice by clicking the link on the invoice.I can see a Payment and Expense created within QBO.The Banking is asking us to review the money (net) that's landed in our PayPal account. I cant see a way to match this to the payment and expense, if I click add will it not duplicate the income? I understand the process with manual PayPal payments, Undeposited Funds etc. But this "automatic" method doesn't yet fully make sense to me. Any help greatly appreciated.

No text available

There are transactions in my ‘for review’ that are already downloaded in my register?

Once again QB cannot connect to my bank, The CoOperative in UK. As soon as I click on banking it starts to update, without being asked to do so, and an error message comes up telling me to try again in a few hours. Been a week now, so something not right.

Had my business NatWest account offshore jersey connected for 4years now and I had an email to do the disconnect re connect and now I can’t re connect and it says doesn’t accept jersey accounts… any one else had this or know how to resolve I can’t remember what I did initially on set up 

So I have a hotel expense of £100 , and I have a refund of £100 from the hotel. Both transactions are sitting in my banking transactions for review in QB and I want to match/clear them. How do I do this ? Appreciate your help

HiI am having a continuous problem with my credit card reconciling. I have a difference of -£95.75, and statement ending balance and cleared balance show this difference, but the totals for charges, payments and beginning balance are all correct. I have been through the credit card register and checked and double checked all of the transactions  against my paper statement which are all correct. I just don't understand where this amount is coming from ? It happened on the 3 previous months but was advised just to make up and an expense and put it into a discrepancy account which i did and then totals matching £00.00 and i could reconcile but then the next month the amount is there again !!Please help, this is driving me insane and everyone i ask cant seem to work it outThank you in advance