Hello there, Taxbreak. Could you please clarify whether this is a new connection or an existing one that has become disconnected? Have you encountered an error message when trying to connect? Any additional information you can provide can help us resolve your concern effectively.
Additionally, Bank connection issues with QuickBooks can sometimes occur due to system maintenance or updates on your bank's end. I suggest signing in to your online banking app or contacting their customer support team to confirm if there is an ongoing one.
In the meantime, you can manually upload your transactions as a temporary way to track your statements. Keep in mind that imported transactions can cause duplicates if QuickBooks automatically downloads them later. If duplicates appear, you can exclude them.