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Is anyone else having issues connecting their QBO to their Lloyd's bank

Forum|Forum|4 years ago
June 9, 2022
1 reply
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QuickBooks Online

Best answer by GeorgiaC

Hi Dfarley, thanks for joining this thread - are you receiving the error on the banks site when re-directed, or on QuickBooks? To troubleshoot, please try connecting the account by logging in via an incognito window (on Chrome or MS Edge, press Ctrl + Shift + n to open) 👩‍💻

G

GeorgiaC

Level 13

Hi r-bould, thanks for posting on the Community - are you connecting the account for the first time, and are you receiving any specific error when doing this? 🧐

D

Dfarley

Hi, I'm also having the same issue, mine was an existing account that just needed re-authorising after 90 days. I tried to renew the permissions and it failed, it said to try again later, but it's not a week later and it still does not work. I removed the bank account from QuickBooks like the help article said too and tried adding the account again but I still get the same error.

The bank page says: Due to a technical problem you can't share your data at the moment. Please try again later. We've logged you off of the Lloyds Bank Secure Gateway.

and when I go back to QuickBooks it says:

Something unexpected happened and we can’t connect to Lloyds Bank Business Banking (UK).

Try again in a few hours. (580)

It's a Lloyds business account if that makes any difference.

Any Ideas?

G

GeorgiaCAnswer

Level 13

Hi Dfarley, thanks for joining this thread - are you receiving the error on the banks site when re-directed, or on QuickBooks? To troubleshoot, please try connecting the account by logging in via an incognito window (on Chrome or MS Edge, press Ctrl + Shift + n to open) 👩‍💻

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