Is anyone else's incoming payments not showing up? I've got multiple accounts connected but none of them are showing income, only outgoings

Hi, @glenn35 . Thanks for reaching out to the Community. Let me share some insights on why some of your bank transactions are missing.

Before we proceed, could you please share the name of the bank and the error messages you are encountering?

Please note that QuickBooks Online (QBO) only downloads transactions after they are officially posted, not while they are pending or processing. QBO only downloads transactions once they're officially posted to your bank account.

Missing transactions often occur due to disruptions in the connection between your bank and QuickBooks Online (QBO). To address this issue, I recommend checking your bank's website for any system maintenance notifications or contacting your bank's customer support to confirm whether the transactions have been cleared or posted to your account.

If new transactions are missing, QuickBooks may not have downloaded them yet. While updates occur daily, you can manually manage the connection to retrieve the latest bank data.

Follow these steps below:

1. Go to the Transaction tab, then Bank transaction.
2. From the New transaction drop-down.
3. Choose Manage connections.

After, refresh to update and synchronize the latest financial transactions from your bank account.  This ensures that all recent activities are accurately reflected and allows you to track your finances in real time.

If you need more help, don't hesitate to reply. We'll be happy to help you.