Is there a problem with bank connections when updating?

Thank you for dropping by the Community, Jackie.

I'd appreciate it if you could tell me which bank you have linked to your QuickBooks Online (QBO) account. Any additional information would assist us in determining whether or not there is a problem with the bank. I also recommend visiting your bank's website to see if there are any problems on their end. However, if there are no issues, you may go to the Banking page and refresh the bank's connection.

In the meantime, let's manually update your bank account to download the missing transactions. This will help refresh the connection between your bank and QuickBooks. Here's how:

1. Click Banking/Transactions from the left menu.
2. Choose the bank account with missing transactions.
3. From the top-right of the page, click the Update button.

After that, go to the For Review tab and look for any missing transactions. If they are still not visible, see this article for additional troubleshooting steps: What to do if you can’t find downloaded transactions in QuickBooks Online.

You can visit this article to learn what to do if you have issues when you manually upload bank and credit card transactions into QBO: Fix bank upload errors in QuickBooks Online.

Feel free to reach us again for further concerns. Stay safe!