my bank account needs reconnecting but when I go to do so it says try again later. this has been happening for a week. I've gone to reconnect completely and will not load

I appreciate you letting me know the exact error you're seeing. Since this issue has persisted for a week, I recommend contacting our live support team. They can investigate further and determine the exact cause of this reconnection error.

For now, you can manually upload your transactions to keep your books up to date. Once the connection is restored, QuickBooks will retrieve the latest data, which may result in duplicates. In such cases, simply exclude those entries.

We're always here to help if you have any other QuickBooks questions.