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January 11, 2026
Question

My transactions are not updating since the end of 2025. Bank account is connected and active, I have refreshed transactions and updated info a few times. Still nothing

  • January 11, 2026
  • 1 reply
  • 2 views
No text available

1 reply

QuickBooks Team
January 11, 2026

Hi there, @contact-mrbuilds.

 

Let’s explore the possible reasons why your transactions haven’t updated since the end of 2025.

 

To start, could you please confirm which specific bank account you are having problems with? In the meantime, I recommend logging into your online banking account to check for any messages or updates that require action.

 

If there's no scheduled maintenance on your bank’s website, you can also manually import your transactions using a CSV file as an alternative.

 

To manually import your bank transactions, please refer to this article for more detailed information: Import your data into QuickBooks Sole Trader.

 

If you have any additional concerns, don’t hesitate to post in the Community again.