Reconciling q/bs but a Supplier credit which is in q/bs is not showing up.

Hi Jennifer

Can you try going to accounting>chart of accounts>account history on the account it was paid on>filter (click the funnel symbol on the left above the word date)the amount and date till you see the transaction, on the column of the transaction next to the deposit column, is it blank or does it have a C or an R in it?

An R would denote already reconciled. If it is blank can you click in there till it shows a C(tentatively reconciled)then go back to the reconciliation.

Does it then show up?

Thanks