Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
L
lindendavies
February 29, 2024
Question

Self Employed keeps asking me to connect a bank account when I already have

  • February 29, 2024
  • 1 reply
  • 4 views

As title really, keeps asking me to connect an account but I have already done so, keep dismissing the reminder but it keeps coming back no matter what! 

1 reply

G
GeorgiaC
Level 13
February 29, 2024

Hi lindendavies, thanks for joining the Community. We'd be happy to help you with any banking needs in QuickBooks Self-Employed. 

 

Which bank provider(s) are you connected to in QuickBooks, and does the message appear in the app or on the web version (or both)? 

L
lindendaviesAuthor
February 29, 2024

The bank is Lloyds Bank, the message is only coming up on the website. 

G
GeorgiaC
Level 13
February 29, 2024

Thanks lindendavies, we don't have any similar reports of this raised to with our banking team at the moment. 

 

Please confirm (copy & paste below) the exact message as it appears in QuickBooks so we can investigate further. Additionally, are transactions continuing to update as expected despite the message prompt? 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement