Supplier Bills and credit notes how to match in the bank

To ensure your accounts balance correctly, we need to record the bill and credit note before matching them to your bank feed.

First, let's create the bill. Navigate to + Create > Bill, select Amazon as the supplier, and complete the Category, Description, and £80 Amount fields. Then, click Save and Close.

Next, we record the £20 credit note from Amazon as Supplier Credit. To do this, head back to + Create > Supplier Credit, select Amazon, and enter the Category, Description, and £20 Amount. Click Save and Close.

Once recorded, go to All Apps > Accounting > Bank Transactions to match them. Select the £100 Amazon transaction, click Match, and filter the Date range and Record Type. Select both the Bill and Supplier Credit, then hit Match to zero out the balance.

This process will ensure your Amazon purchase and return are correctly recorded and reconciled in QuickBooks Online.

Also, if the £20 credit appears as a separate, duplicate transaction in your bank feed after you have already matched it, you can exclude it to prevent double-counting.

Feel free to ask if you have more questions. We’re here to help.