When I send an invoice from my iPhone my bank details are not shown but when I send one from my laptop they are displayed just fine. How can I resolve this?

We need to update your QuickBooks Online application, @jwcarpentrybristol.

Since the bank details are showing on your laptop when sending an invoice but not on your iPhone, the QuickBooks app on your iPhone may need an update to sync correctly with the latest changes.

If the issue persists, I recommend reaching out to our Live Support for assistance. They can help resolve the issue of your bank details not appearing on invoices sent from your iPhone.

Here's how:

1. Sign in to your QuickBooks Online, then click the Help icon.
2. Choose either tab to get started: Assistant or Search.
3. Type your concern and Select Contact Us.
4. Click the Chat with Us or Callback option.

I'd also suggest checking the support hours to know the best time to contact them at your convenience.

Refer to this article as a helpful guide for receiving and recording invoice payments from your customers: Record invoice payments in QuickBooks.

Please leave a response below if you have additional questions about sending Invoices. We're ready to help and respond to any inquiries you might have.