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February 17, 2026
Question

when I snap a receipt on my app, it wont let me save it and add it to expenses. it just keeps telling me to add a bank account, which I dont want to do. can you help?

  • February 17, 2026
  • 1 reply
  • 2 views

when I snap a receipt on my app, it wont let me save it and add it to expenses. it just keeps telling me to add a bank account, which I dont want to do. can anyone help?

1 reply

QuickBooks Team
February 17, 2026

Hello there, rygregson. When saving a receipt as a bill, the app requires you to add a payment account (such as a bank account) since bills are associated with payments.
 

If you would prefer not to link a bank account, you can save your receipt as a receipt instead. This allows you to categorize and store it as an expense without needing to add a bank account.

You can reply here if you need guidance with your QuickBooks task. We’re here to help