When i try to add my bank acount it says failed to connect ive tried numerous times now

Thanks for reaching out, @danielkennedy853. I love to get this sorted out for you.

To start, can you verify the name of the bank account you are trying to reconnect? Any additional information will get us closer to the resolution and check if there's an open investigation about this.

In the meantime, let's try to connect your bank account using a private window. Using a safe browser and accessing the program from there can usually fix the issue.

Check out these keyboard shortcuts:

• Command + Shift + N (Safari)
• Ctrl+ Shift + N (Google Chrome)
• Ctrl + Shift + P (Mozilla Firefox) 

Once you log in, try to connect your bank account again. See the below articles for a guide:

• Connect your bank feeds using Open Banking
• How to connect your bank account & credit cards

Once bank transactions downloads, you can now start categorising or matching them to straighten out your books. After that, you have the option to do your regular bank reconciliation. 

If you have additional assistance while managing your bank transactions, let me know. I'll be around to provide further assistance. Have a nice day.