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Ashleigh1Answer
Level 14
February 26, 2021

Hi Dnwlandscapes, if you have the natwest app downloaded could you please remove it then log into quickbooks and try link your bank account once it is linked then you can re download the natwest app again. 

 

Let us know how you get on. 

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5 replies

payment after leaving
Level 10
February 26, 2021

Hi dnwlandscapes What's happening when you attempt to link your bank, what bank is it, are you receiving any type of error code or message and are you attempting to link the bank using the app on a mobile device or a computer/browser?

dnwlandscapesAuthor
February 26, 2021

Hi

natwest

tried on my laptop and mobile 

After I click what account I want to link it to it says AuthenticationFailed INPUT

 

Ashleigh1Answer
Level 14
February 26, 2021

Hi Dnwlandscapes, if you have the natwest app downloaded could you please remove it then log into quickbooks and try link your bank account once it is linked then you can re download the natwest app again. 

 

Let us know how you get on. 

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