Amazon Business App transactions not matching to bank transactions. I review the them in the Amazon App but why are they not updated to "match" in the bank transactions?

Yes, you understand it correctly, furballfarmpetsanctuary. The categorized transactions from the Amazon Business App should automatically show as Match in the Bank transactions.

The default Match function in the Bank transactions is triggered if either/all the conditions are met:

• Transaction date
• Amounts of the transactions
• Transaction polarity (income or expense)

Let's review how the account was set up in the Chart of Accounts. Let's take credit card as an example. Make sure the ACCOUNT TYPE and DETAIL TYPE are showing as Credit Card. This will affect how the transactions are downloaded in the Bank transactions.

You can check out this article to know more how the Match function works: Confirm suggested matches for bank transactions in QuickBooks Online.

If that is correct, it is possible that we just have to refresh the page to see the updated data in QuickBooks Online after you have categorized transactions in the App transactions tab. We can consider clearing cache. New cache can speed up browsing, and remove excessive buildup that causes unexpected behaviors. Then, you can also review if you're already using the supported versions of browsers. 

Are you looking for ways to take your QuickBooks experience to the next level? I'm excited to share that you can connect with our QuickBooks Live Expert Assisted team. They are here to help you manage your transactions and ensure the data integrity of your account. Let us support you on your journey to financial success.

From there, categorizing the transactions should be a few clicks away in the Bank transactions tab. Once done, we will be confident that it will be easier when we start reconciling the accounts.

Keep us posted of the results so we can further assist you with this.