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C
Cribbs22
April 17, 2026
Question

Can download Bank of America credit card transactions in one company but not BofA cc transactions in another company. QB Desktop Enterprise (just upgraded to this yesterday because my version is set to expire)

  • April 17, 2026
  • 1 reply
  • 8 views

Two different companies, two different Bank of America credit cards.

 

In company #1, I have tried disabling and then re-enabling the BofA bank feed thing repeatedly, and it continues to say "LAST UPDATE:  3 months ago" and refuses to download any credit card transactions -- last transactions that I was able to download are from 02/19/26.  When I was able to download transactions previously, it downloaded random transactions but not all of them.

 

In company #2, I have been able to download the BofA credit card transactions, no problem.  Both bank feeds are set up similarly (express mode, turn on bank feeds log files, etc.).

 

This has been going on in both my old QB version and the new Enterprise one I upgraded to yesterday.  I give up.  Is this a BofA issue or a QB issue??  Help?!!

1 reply

C
Candice14
Level 8
April 17, 2026

Good afternoon, @Cribbs22. 

 

We appreciate you bringing this to our attention. 

 

Let's try to get to the root of the problem before we move forward. Trying both the troubleshooting options below can help with common errors that can occur in the system: 

 

 

Please come back and let us know if these steps resolved your issue or if they give any information about the banking problem when running these tools. We want to ensure that you get this resolved as soon as possible. I'll be waiting for your response! 

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