We can verify whether the duplicates are still in the bank feed or if they’ve already been added to your books. If they’re still in review, you can exclude them from the Pending tab. If they’ve already been categorized or matched, remove them from the Posted section first, then exclude the duplicates.
Please ensure that Greenback does not re-export any transactions already sent to QuickBooks to help prevent duplicate entries in the future. If the issue is occurring on the bank-feed side, please avoid manually adding a transaction that is already being imported automatically.
You may also want to explore QuickBooks Live Expert Assisted, which offers more personalized help from certified professionals who specialize in bank transaction concerns.
I’ll keep this thread open in case you have any updates or follow-up questions.
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