Can't connect Baco Popular de Puerto Rico since last week

Hi there, guzmanpg. 

I appreciate you for providing detailed information about the issue with your bank and for taking the time to go through all the troubleshooting steps on your own. 

Since you've done all the necessary steps to resolve this, the next course of action is to connect you with our live support team. They can take a closer look at this issue in a secure environment, as they have the necessary tools to check on this further. To contact them, here's how: 
 

1. Login to your QuickBooks account.
2. On your upper right screen, go to the Help (?) button.
3. Head to the Search tab and enter a keyword topic to activate the Contact Us button.
4. Click the Contact Us button.
5. Choose how you want to connect with our live experts.

Feel free to comment below if you have other questions or need further assistance with this matter.