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July 23, 2025
Question

Can you help me find a solution of Shopify transactions not being appearing under "Review" tab from last 4-5 days?

  • July 23, 2025
  • 2 replies
  • 32 views

Shopify connection shows active/connected, however from last 4-5 days transactions are not appearing under "Review" tab.

2 replies

QuickBooks Team
July 23, 2025

I understand how challenging it can be when transactions are missing from your Review tab, Eric. Although I would like to assist you directly, your case involves specific account details that our experts can review thoroughly to ensure everything is working as expected. For this reason, I recommend reaching out to our support team for further assistance.

 

Here's how to reach them:

 

  1. Sign in to your QuickBooks Online (QBO) company.
  2. Select the Help icon, then Search.
  3. Enter your question in the designated field, then Contact Us.
  4. Choose Callback for support.

 

To prevent your calls from being disconnected, I recommend checking our support hours for prompt assistance: Get help with QuickBooks products and services.

  

We're still available and ready to assist you if you have any additional concerns or questions.

SIAB
Level 2
July 24, 2025

@ruchir-desai 

Try opening your QBO account on any private/incognito browser.