Can you help with this? When I download my receipts, the "collecting your receipts" spins for hours. Never Downloads.

It's good to see you here in the Community, @marlysrealtor-gm.

We currently have an ongoing issue with downloading receipts in QuickBooks Self-Employed (QBSE). Rest assured that our product engineers are diligently working on a fix.

To ensure you'll get an update about the resolution status, I recommend contacting our QuickBooks Support Team. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-66895.

While waiting for a fix, you might want to learn how to forward receipt images to QBSE. This allows you to email receipts to QuickBooks so it automatically records them.

Thank you for your patience while we work on a fix, @marlysrealtor-gm. Keep in touch if you need any more assistance downloading receipts. Have a good one.